What happens when our clinic notes become your digital agreement?

It means clarity, mutual respect, and the same decisive care you'd expect from a desk visit. Here is the fine print, written to be read.

1. The Scope of Our Digital Clinic

By accessing nutrienergi.com, you enter a space governed by Malaysian law and our internal protocols. This isn't a generic tech platform; it is an extension of our physical practice at Menara 3, Petronas Twin Towers.

These terms apply to everyone: from a postpartum mother in Bangsar to a night-shift nurse in Cheras. If you book a consultation, stricter medical protocols (via our consent forms) override these general site terms.

2. Your Input, Our Analysis

You are responsible for the accuracy of the data you submit. If you tell us you have no allergies but fail to mention a shellfish reaction, our advice carries no liability for that omission.

  • Identity: Use your real name. We cannot issue medical receipts to "HealthNut99".
  • Payment: Consultation fees are non-refundable once the session has commenced.
  • Communication: Email and WhatsApp are for scheduling and general queries only. Clinical advice requires a booked session.
Note: We reserve the right to refuse service if inputs contain harassment or dangerous misinformation.

3. Intellectual Nutrition

Our meal plans, macro breakdowns, and the "Hawker Macro Decoder" concept are proprietary. You are free to use them for personal guidance, but you may not resell, republish, or reverse-engineer our algorithms for commercial use.

If you are a fitness enthusiast looking to adapt our content for your gym, please contact us for licensing.

"We put real clinical thought into these plans. Protecting them lets us keep serving you better."

The Decision Lens: Are You Ready to Book?

Optimizes For:
  • Clear, actionable protocols
  • Malaysian food context
  • Medical accountability
Criteria:
  • You have specific health goals
  • Willing to track intake
  • Need halal/cultural alignment
Sacrifices:
  • Generic "diet" culture
  • Rapid weight-loss promises
  • One-size-fits-all plans

Method Note: Risk & Robustness

These terms are living documents. We review them quarterly against updates from the Ministry of Health and our clinic's liability audits.

The Risk: We are not liable for outcomes if you deviate from advice without consulting us, especially if you have pre-existing conditions like prediabetes.

Robustness: By agreeing, you acknowledge that nutrition is complex. We optimize for long-term adherence (e.g., fitting nasi lemak into a plan) rather than short-term restriction.

Limit: Our maximum liability is capped to the fee paid for the specific service in question. We are a small clinic, not a faceless corporation.
NutriEnergi clinic desk setup with meal plan and tools

Our documentation process: every plan is printed and reviewed before it reaches you.

Common Failure Modes (And How We Handle Them)

1. The "Hidden Oil" Assumption

Mistake: Users often underestimate calories from oils in hawker cooking.
Avoidance: Our consultation explicitly asks about cooking methods to adjust targets realistically.

2. The Weekend Binge

Mistake: Strict adherence Mon-Fri, then family gatherings blow the budget.
Avoidance: We build "flex meals" into protocols, acknowledging the social fabric of Malaysia.

3. Ignoring Medication Interactions

Mistake: Starting high-fiber diets while on thyroid meds.
Avoidance: Our booking form includes a mandatory medications section. We do not proceed without this data.

4. The "Clean Eating" Orthorexia

Mistake: Moralizing food choices leads to burnout.
Avoidance: We explicitly reject "good vs bad" labels. Satiety > Macros is a core clinic principle.

Clinic Archives: Notes & Constraints

"Patient A (Office Worker, KLCC) successfully maintained energy levels during Ramadan 2025 by shifting macros to Iftar. This required adjusting our standard advice to fit the fasting window."

— Dietitian Note, June '25

"Constraint: Kitchen access is a microwave only. Solution: Emphasized congee variations and pre-cooked protein sources found in 7-Eleven (boiled eggs, soy milk)."

— Trade-off Map: Student Budget

"Review trigger: Update allergy guidelines if new studies confirm cross-contamination risks for shellfish in specific hawker centres."

— QA Protocol

Disputes & Contact

If you have concerns regarding these terms, please reach out before escalating. We prefer direct resolution.

Contact Support

Ready to move forward?

If these terms align with your expectations, we invite you to book a consultation. We'll handle the paperwork once you arrive.